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Hotel + Flight
Hotel
The Hotel Hotel + Flight

Hotel + Flight: Unwind without complications

Start enjoying your vacation right from the booking stage. At HOVIMA Santa María, you can now organize your getaway with hotel, flight, and transfer all in one place.

Do you have any questions before confirming your package?

In this section we answer your most frequently asked questions about booking: what's included, how to modify it or add additional services.

We want you to enjoy a clear and stress-free process, from the beginning to the end of your journey.

Do you have any further questions? Don't worry, we're here to help you with anything you need.
  • What does the hotel + flight package include?
    Includes round-trip flights from your home city to your chosen destination, as well as accommodations in one of our hotels.
  • Does my travel package include ATOL protection?
    Your package is protected by ATOL only if you receive an ATOL Certificate after booking. Not all trips or services offered include this protection. Before finalizing your purchase, you will be clearly informed whether your booking is covered.
  • What happens if I need to cancel or modify my reservation?
    Upon completing your booking, you will be required to pay a non-refundable deposit. If you need to cancel or modify your booking, please contact our customer service team using the details provided on your flight confirmation voucher.
  • Can I pay in installments?
    Yes. When booking, you only pay a deposit. The remainder is paid directly to the hotel upon check-in.
  • How will I receive confirmation?
    You will receive two confirmation emails: one with the hotel voucher and another with the flight details, where you will also find all the necessary information and contact details for any questions or needs.
  • What documents do I need to travel?
    It will depend on the destination and your nationality. Usually, an ID, passport, or visa is required. Check the requirements before traveling.
  • What happens if my flight is delayed or canceled?
    You will have a support contact in your booking confirmation to handle any issues.
  • Can I add extras such as transfers or excursions?
    Yes. You can add the available additional services during the booking process.
  • Can I book for several people?
    Yes, you can book for multiple people in a single transaction (up to 9 passengers per transaction on flights).
  • What do I do if I don't receive confirmation or there's an error?
    Contact our customer service team. We'll help you resolve any issues or questions.