Privacy Policy
CONTACT INFORMATION
Users are informed that this website (hereinafter referred to as "Web") is governed by the Privacy Policy applicable to all hotel-operating companies that are part of the HOVIMA HOTELS brand.
HOVIMA HOTELS is composed of:
Turística Konrad, S.L., with VAT: B38333985 and contact address at C/ El Sauce N.º 1, portal 1, Urb. El Madroñal, Fañabé, 38660 Adeje - S/C de Tenerife - DPO Email: lopd@hovima.com.
Operating company and Data Controller for the following establishments:
• Hovima La Pinta
• Hovima Costa Adeje
• Hovima Panorama
• Hovima Jardín Caleta
• Hovima Atlantis
Santa María del Sur, S.A., with VAT: A38053773 and contact address at Avda. España s/n, CP 38.660 Costa Adeje - S/C de Tenerife - DPO Email: lopd@hovima.com.
Operating company and Data Controller for the following establishment:
• Hovima Santa María
Under no circumstances will HOVIMA HOTELS use the personal data of interested parties for purposes other than those defined in this Privacy Policy. The company commits to maintaining professional confidentiality and implementing the necessary technical and organizational measures to safeguard information in accordance with the requirements of current legislation on Personal Data Protection.
INFORMATION PRINCIPLE
Below, each of the treatments covered on this website is detailed, along with second-layer information where the data controllers perform processing at their hotel establishments:
Purpose: The personal data provided through this Website will be used for the following purposes:
• Information Requests and Inquiries: Handling requests, sending information, and communications regarding inquiries submitted via form submissions, emails, and contact phone numbers.
• Commercial Communications: Managing the sending of commercial communications about news, exclusive content, communications, and special offers from HOVIMA HOTELS to the email address provided in “Subscribe to our Newsletter” or by marking the corresponding checkbox for receiving commercial communications in registration forms.
• Club Hovima: Managing registered customers through the “Club Hovima” form, allowing them to benefit from discounts and advantages, as well as receive other information about exclusive content, communications, and special offers from HOVIMA HOTELS at the email address provided during registration.
• Reservations: Managing reservations made by users through this Website managed by HOVIMA HOTELS. More information about reservations is available in the Cancellation Policy and Reservation Conditions.
The Data Controller uses the online payment platform Redsys. The payment platform complies with legally stipulated security guarantees. Any issues or malfunctions with the payment platform should be directed to them.
• Agencies: Handling requests to register as an agency on the website.
• Join the Team: Managing resumes for ongoing selection processes at HOVIMA HOTELS, submitted through the link provided on this Website: https://rrhh.hovima.com/trabaja-con-nosotros/account/signup.
• Rent a Car: HOVIMA HOTELS does not store the data collected through the "Rent a Car" form. The management is directly handled by the company YOURKAR CONSULTING, S.L. More information at: https://www.yourkar.es/.
*Category of Processed Data: The data that we may process for the purposes described in this Privacy Policy are:
• For the processing of information requests and inquiries:
Personal data provided by our users must be adequate, relevant, and not excessive in relation to the scope and specific, explicit, and legitimate purposes for which they were obtained.
The user will be solely responsible for the truthfulness and accuracy of the data provided. The user will personally respond to HOVIMA HOTELS, affected individuals, or interested parties, and to the Spanish Data Protection Agency in the event of providing false data or data of third parties without their consent.
It is also informed that the data provided in the contact and registration forms must be completed voluntarily with the exception of those data that appear as mandatory. Failure to provide the required mandatory data will result in the inability to guarantee the processing of the request.
The recipient of the service undertakes to inform HOVIMA HOTELS of any changes that occur in their data so that they accurately reflect their current situation at all times.
*Processing of data relating to minors: HOVIMA HOTELS will not collect data from minors without the authorization of their parent, legal guardian, or tutor. In the event that a minor completes contact forms and such authorization is not provided, the request will be destroyed without being attended to.
Legitimation: The legal basis for processing your data will be:
• For the processing of information requests and inquiries:
Consent for the processing of personal data provided in the contact and registration forms will be understood as given expressly, freely, and unequivocally for the described purposes, by checking the boxes specified therein. By receiving emails and phone calls, consent will be understood as given for what the user has requested.
OPT-OUT OF COMMERCIAL COMMUNICATIONS: If you do not wish to receive information about the products and services we offer at HOVIMA HOTELS, you can request to opt-out by sending an email with the subject “OPT-OUT OF COMMERCIAL COMMUNICATIONS” to lopdf@hovima.com.
Data Retention Period: Your data will be stored for the following periods:
• For the processing of information requests and inquiries:
• For the processing of agencies:
Recipients:
• For the processing of information requests and inquiries:
Data Hosting and Third Parties with Data Access This website is hosted on a server located within the European Union. The sole purpose is the hosting of our website, under a hosting arrangement, therefore, the hosting company will not have access to your personal data.
Similarly, our emails, as well as cloud backups, are managed by companies located within the territory of the European Union, along with their hosting servers.
With all collaborators and external professionals who access personal data from our company and clients, we have formalized a data access contract on behalf of third parties as established by current legislation on the protection of personal data.
User and Password Management
The online user and password management for Club Hovima customers is carried out by the web service provider with whom the owner of the website maintains a contractual relationship that covers the requirements established by current legislation on the Protection of Personal Data.
Likewise, users and passwords are assigned through a customer code that does not reflect the users' data, so the password distributor does not have access to them.
Login via Social Network
In the event that you register through your social network profile, our company is not responsible for the content of your profile or the accuracy of the data provided therein. We assume that the profiles used to register in our system are true and legal.
Therefore, this company exempts itself from any responsibility if the content of your profile does not comply with the terms of use established on the social network, or if its content is inappropriate or illegal, and therefore reserves the right to take legal action as necessary.
Additional Information about Data Processing at HOVIMA HOTELS:
In compliance with current legislation on the Protection of Personal Data, through this Privacy Policy we inform about the data processing carried out at HOVIMA HOTELS:
• Guest Check-In Registration
By checking in at any of our hotels, you consent to the processing of your personal data and that of your companions for the purpose of managing guest check-in and check-out.
The legal basis for processing your personal data is the mandatory guest registration, as stipulated in the Order INT/1922/2003 of July 3, regarding registration books and guest entry forms in hotel establishments and similar venues, as well as the contractual relationship. Collecting this data is mandatory to complete the check-in process. Refusal to provide this data will result in the inability to provide the contracted accommodation service.
Your data will be stored in our database for the legally prescribed years. Please note that your data will be shared with State Security Forces and Bodies by legal obligation. This communication is necessary for the provision of our services. Your data will not be transferred to other third parties unless there is a legal obligation. No international data transfers will be made.
• Sending Commercial Communications and Advertising
When managing your reservation, check-in, participating in contests organized by the company, or requesting the use of our hotels' Wi-Fi network, we may request your explicit consent to send commercial communications about our promotions and offers, as well as newsletters to the email address you provided, if applicable. Notwithstanding the above, HOVIMA HOTELS may inform Club Hovima members about our promotions and offers based on legitimate interest.
Additional Information on Data Processing at HOVIMA HOTELS:
In compliance with current legislation on the Protection of Personal Data, this Privacy Policy informs you about the data processing carried out at HOVIMA HOTELS:
• Guest Check-In Registration
When you check in at any of our hotels, you consent to the processing of your personal data and that of your companions for managing guest check-in and check-out.
The legal basis for processing your personal data is the mandatory guest registration, as stipulated in Order INT/1922/2003 of July 3, regarding registration books and guest entry forms in hotel establishments and similar venues, as well as the contractual relationship. Collecting this data is mandatory to complete the check-in process. Refusal to provide this data will result in the inability to provide the contracted accommodation service.
Your data will be stored in our database for the legally prescribed years. Please note that your data will be shared with State Security Forces and Bodies by legal obligation. This communication is necessary for the provision of our services. Your data will not be transferred to other third parties unless there is a legal obligation. No international data transfers will be made.
• Sending Commercial Communications and Advertising
By managing your reservation, check-in, participating in company contests, or requesting the use of our hotels' Wi-Fi network, you may be asked for explicit consent to receive commercial communications about our promotions and offers, as well as newsletters at the email address provided by you. Notwithstanding the above, HOVIMA HOTELS may inform Club Hovima members about our promotions and offers based on legitimate interest.
If you accept commercial communications, your contact details may be shared with other companies within HOVIMA HOTELS (Turística Konrad, S.L. and Santa María del Sur, S.A.) for sending commercial communications and promotions related to their own hotel offers. Your data will not be transferred to other third parties unless there is a legal obligation.
UNSUBSCRIBE FROM COMMERCIAL COMMUNICATIONS: If you do not wish to continue receiving information about products and services offered by HOVIMA HOTELS, you can request to be unsubscribed by sending an email with the subject line “UNSUBSCRIBE FROM COMMERCIAL COMMUNICATIONS” to lopd@hovima.com.
• Invoicing
By contracting our services, you expressly consent to the use of your personal data provided to HOVIMA HOTELS for the purpose of managing your invoicing. The legal basis for processing your personal data is the obligation to issue invoices for the delivery of goods and provision of services, as stipulated in Law 58/2003 of December 17, General Tax Law, making the collection and processing of your data mandatory and essential to provide our hotel accommodation services. Your data will be stored in our database for the legally prescribed years in accounting and tax matters. Competent public authorities may access your data, if necessary. This communication is necessary for the provision of our services. Your data will not be transferred to other third parties unless there is a legal obligation. No international data transfers will be made.
• Management of Resumes
If you wish to work at HOVIMA HOTELS, based on our internal policy for collecting resumes, for better organization and centralization of information, curriculum vitae data must be submitted through the portal https://rrhh.hovima.com/trabaja-con-nosotros/account/signup or by email to cv@hovima.com. Please note that resumes sent to other email addresses will be properly deleted from our system. The purpose is to manage your participation in personnel selection processes involving the companies within HOVIMA HOTELS: Turística Konrad, S.L. and Santa María del Sur, S.A. This is based on your express consent accepting the privacy policy or upon receipt acknowledgment.
If your application is successful, your data will become part of your personnel file as a hired employee and will remain with the company for the duration of your employment and, following termination of the employment relationship for any reason, will be retained for the legally prescribed period in labor matters.
If your application is unsuccessful, your data will be retained for a maximum period of 6 months, to be used in future personnel selection processes.
Therefore, in compliance with the data quality principle, please inform us promptly of any changes to your resume data. Also, remember that the data provided should be appropriate, relevant, and not excessive for personnel selection purposes. Therefore, refrain from including unnecessary information in your resume to respect the data quality principle.
Your data may be shared with any of the companies within HOVIMA HOTELS. Please note that your resume may be provided to our external human resources management consultancy to arrange appointments and conduct job interviews to determine if your profile meets our hiring needs.
• Registration in Promotions and Contests
When registering for promotions and contests managed by HOVIMA HOTELS, participants will be asked for explicit consent to receive our promotions and updates at the provided email address, through newsletters and periodic communications. Participants may grant or deny consent and, if granted, may revoke it at any time, as indicated in the “Exercise of Rights” section of this Privacy Policy.
Photographs provided for contests and promotions may be used for publication on our social media and website, as well as in brochures and advertising by HOVIMA HOTELS. Identifying details of winners may also be published on our social media and/or website. This condition is essential for participation in our contests.
Registration for promotions and contests is prohibited for minors who are not duly authorized by their parents or legal guardians.
You can exercise your rights as follows:
If you have any issues regarding the processing of your personal data, you can exercise your rights of access, rectification, erasure, and portability of your data, and limitation or objection to its processing, at any time, by submitting a written request along with an identifying document to the respective Data Controller at HOVIMA HOTELS:
Turística Konrad, S.L. - C/ El Sauce N.º 1, portal 1, Urb. El Madroñal, Fañabé, 38660 Adeje - S/C de Tenerife, or via email to DPO: lopd@hovima.com.
Santa María del Sur, S.A. - Avda. España s/n, CP 38.660 Costa Adeje - S/C de Tenerife, or via email to DPO: lopd@hovima.com.
The Data Controller must respond to your request to exercise your rights within one month from the date of your request. This period may be extended to two months considering the complexity and number of requests. The Data Controller will inform you of any such extensions within one month of receiving the request, explaining the reasons for the delay. If you submit your request electronically, information will be provided electronically whenever possible, unless you request another method of delivery.
If you have not obtained satisfaction in exercising your rights, you may file a complaint with the supervisory authority. You can contact the Spanish Data Protection Agency through the website www.agpd.es.
Modification of these Conditions and Duration
The owner of this website may modify the conditions set forth here at any time, duly publishing them as they appear here, based on their own criteria or motivated by changes in legislation or guidelines from the Spanish Data Protection Agency. The validity of these conditions will apply until they are modified by duly published updates.
Legislation and Jurisdiction
The applicable law governing the content of the website will be Spanish law, and the jurisdiction will be that of the competent Courts and Tribunals in Santa Cruz de Tenerife.
Last modified: March 16, 2023
Users are informed that this website (hereinafter referred to as "Web") is governed by the Privacy Policy applicable to all hotel-operating companies that are part of the HOVIMA HOTELS brand.
HOVIMA HOTELS is composed of:
Turística Konrad, S.L., with VAT: B38333985 and contact address at C/ El Sauce N.º 1, portal 1, Urb. El Madroñal, Fañabé, 38660 Adeje - S/C de Tenerife - DPO Email: lopd@hovima.com.
Operating company and Data Controller for the following establishments:
• Hovima La Pinta
• Hovima Costa Adeje
• Hovima Panorama
• Hovima Jardín Caleta
• Hovima Atlantis
Santa María del Sur, S.A., with VAT: A38053773 and contact address at Avda. España s/n, CP 38.660 Costa Adeje - S/C de Tenerife - DPO Email: lopd@hovima.com.
Operating company and Data Controller for the following establishment:
• Hovima Santa María
Under no circumstances will HOVIMA HOTELS use the personal data of interested parties for purposes other than those defined in this Privacy Policy. The company commits to maintaining professional confidentiality and implementing the necessary technical and organizational measures to safeguard information in accordance with the requirements of current legislation on Personal Data Protection.
INFORMATION PRINCIPLE
Below, each of the treatments covered on this website is detailed, along with second-layer information where the data controllers perform processing at their hotel establishments:
Purpose: The personal data provided through this Website will be used for the following purposes:
• Information Requests and Inquiries: Handling requests, sending information, and communications regarding inquiries submitted via form submissions, emails, and contact phone numbers.
• Commercial Communications: Managing the sending of commercial communications about news, exclusive content, communications, and special offers from HOVIMA HOTELS to the email address provided in “Subscribe to our Newsletter” or by marking the corresponding checkbox for receiving commercial communications in registration forms.
• Club Hovima: Managing registered customers through the “Club Hovima” form, allowing them to benefit from discounts and advantages, as well as receive other information about exclusive content, communications, and special offers from HOVIMA HOTELS at the email address provided during registration.
• Reservations: Managing reservations made by users through this Website managed by HOVIMA HOTELS. More information about reservations is available in the Cancellation Policy and Reservation Conditions.
The Data Controller uses the online payment platform Redsys. The payment platform complies with legally stipulated security guarantees. Any issues or malfunctions with the payment platform should be directed to them.
• Agencies: Handling requests to register as an agency on the website.
• Join the Team: Managing resumes for ongoing selection processes at HOVIMA HOTELS, submitted through the link provided on this Website: https://rrhh.hovima.com/trabaja-con-nosotros/account/signup.
• Rent a Car: HOVIMA HOTELS does not store the data collected through the "Rent a Car" form. The management is directly handled by the company YOURKAR CONSULTING, S.L. More information at: https://www.yourkar.es/.
*Category of Processed Data: The data that we may process for the purposes described in this Privacy Policy are:
• For the processing of information requests and inquiries:
Name, Surname, Email.
• For the processing of commercial communications:Email.
• For the processing of Club Hovima:Name, Surname, Telephone, Email, Country, Province, City.
• For the processing of reservations:Name, Surname, ID Number (DNI), Postal Address, Date of Birth, Email.
• For the processing of agencies:Name, Surname, Email, Telephone.
• For the processing of join the team:Name, Surname, ID Number (DNI), Postal Address, Date of Birth, Email, Education, Work Experience, CV Data.
Personal data provided by our users must be adequate, relevant, and not excessive in relation to the scope and specific, explicit, and legitimate purposes for which they were obtained.
The user will be solely responsible for the truthfulness and accuracy of the data provided. The user will personally respond to HOVIMA HOTELS, affected individuals, or interested parties, and to the Spanish Data Protection Agency in the event of providing false data or data of third parties without their consent.
It is also informed that the data provided in the contact and registration forms must be completed voluntarily with the exception of those data that appear as mandatory. Failure to provide the required mandatory data will result in the inability to guarantee the processing of the request.
The recipient of the service undertakes to inform HOVIMA HOTELS of any changes that occur in their data so that they accurately reflect their current situation at all times.
*Processing of data relating to minors: HOVIMA HOTELS will not collect data from minors without the authorization of their parent, legal guardian, or tutor. In the event that a minor completes contact forms and such authorization is not provided, the request will be destroyed without being attended to.
Legitimation: The legal basis for processing your data will be:
• For the processing of information requests and inquiries:
Express consent.
• For the processing of commercial communications:Express consent.
• For the processing of Club Hovima:Express consent with the request to join Club Hovima and the legitimate interest of the controller to maintain and inform club members about offers and services of HOVIMA HOTELS.
• For the processing of reservations:Express consent for the accommodation reservation request managed and pre-contractual/contractual relationship.
• For the processing of agencies:Express consent for registration request and contractual relationship.
• For the processing of join the team:Express consent.
Consent for the processing of personal data provided in the contact and registration forms will be understood as given expressly, freely, and unequivocally for the described purposes, by checking the boxes specified therein. By receiving emails and phone calls, consent will be understood as given for what the user has requested.
OPT-OUT OF COMMERCIAL COMMUNICATIONS: If you do not wish to receive information about the products and services we offer at HOVIMA HOTELS, you can request to opt-out by sending an email with the subject “OPT-OUT OF COMMERCIAL COMMUNICATIONS” to lopdf@hovima.com.
Data Retention Period: Your data will be stored for the following periods:
• For the processing of information requests and inquiries:
Until the withdrawal of your consent.
• For the processing of commercial communications:Until the withdrawal of your consent.
• For the processing of Club Hovima:Until the withdrawal of your consent.
• Reservations: The provisions of ORDER INT/1922/2003, of July 3, on registration books and entry parts of travelers in hospitality establishments and similar, will apply if the reservation becomes an entry record. In case of cancellation, data will be retained until the withdrawal of consent and, where applicable, for the periods legally established for possible claims.• For the processing of agencies:
During the contractual relationship and, once terminated, for the period legally established for possible claims.
• For the processing of join the team:For six months.
Recipients:
• For the processing of information requests and inquiries:
Your data may be shared with any of the companies that make up HOVIMA HOTELS.
• For the processing of commercial communications:Please be informed that, if you accept receiving commercial communications, your data will be processed by the companies that make up HOVIMA HOTELS for sending commercial communications and promotions related to their own hotel offers.
• For the processing of Club Hovima:Please be informed that your data will be processed by the companies that make up HOVIMA HOTELS.
• For the processing of reservations:In case of payment processing through banking entities. Information regarding Check-In and Billing can be found in the Additional Information section of this Privacy Policy.
• For the processing of agencies:Your data may be shared with any of the companies that make up HOVIMA HOTELS.
• For the processing of join the team:Your data may be shared with any of the companies that make up HOVIMA HOTELS for the selection processes of their hotel establishments.
Data will not be transferred to other third parties unless required by law. If in the future HOVIMA HOTELS were to make other transfers of personal data, they will inform you promptly.Data Hosting and Third Parties with Data Access This website is hosted on a server located within the European Union. The sole purpose is the hosting of our website, under a hosting arrangement, therefore, the hosting company will not have access to your personal data.
Similarly, our emails, as well as cloud backups, are managed by companies located within the territory of the European Union, along with their hosting servers.
With all collaborators and external professionals who access personal data from our company and clients, we have formalized a data access contract on behalf of third parties as established by current legislation on the protection of personal data.
User and Password Management
The online user and password management for Club Hovima customers is carried out by the web service provider with whom the owner of the website maintains a contractual relationship that covers the requirements established by current legislation on the Protection of Personal Data.
Likewise, users and passwords are assigned through a customer code that does not reflect the users' data, so the password distributor does not have access to them.
Login via Social Network
In the event that you register through your social network profile, our company is not responsible for the content of your profile or the accuracy of the data provided therein. We assume that the profiles used to register in our system are true and legal.
Therefore, this company exempts itself from any responsibility if the content of your profile does not comply with the terms of use established on the social network, or if its content is inappropriate or illegal, and therefore reserves the right to take legal action as necessary.
Additional Information about Data Processing at HOVIMA HOTELS:
In compliance with current legislation on the Protection of Personal Data, through this Privacy Policy we inform about the data processing carried out at HOVIMA HOTELS:
• Guest Check-In Registration
By checking in at any of our hotels, you consent to the processing of your personal data and that of your companions for the purpose of managing guest check-in and check-out.
The legal basis for processing your personal data is the mandatory guest registration, as stipulated in the Order INT/1922/2003 of July 3, regarding registration books and guest entry forms in hotel establishments and similar venues, as well as the contractual relationship. Collecting this data is mandatory to complete the check-in process. Refusal to provide this data will result in the inability to provide the contracted accommodation service.
Your data will be stored in our database for the legally prescribed years. Please note that your data will be shared with State Security Forces and Bodies by legal obligation. This communication is necessary for the provision of our services. Your data will not be transferred to other third parties unless there is a legal obligation. No international data transfers will be made.
• Sending Commercial Communications and Advertising
When managing your reservation, check-in, participating in contests organized by the company, or requesting the use of our hotels' Wi-Fi network, we may request your explicit consent to send commercial communications about our promotions and offers, as well as newsletters to the email address you provided, if applicable. Notwithstanding the above, HOVIMA HOTELS may inform Club Hovima members about our promotions and offers based on legitimate interest.
Additional Information on Data Processing at HOVIMA HOTELS:
In compliance with current legislation on the Protection of Personal Data, this Privacy Policy informs you about the data processing carried out at HOVIMA HOTELS:
• Guest Check-In Registration
When you check in at any of our hotels, you consent to the processing of your personal data and that of your companions for managing guest check-in and check-out.
The legal basis for processing your personal data is the mandatory guest registration, as stipulated in Order INT/1922/2003 of July 3, regarding registration books and guest entry forms in hotel establishments and similar venues, as well as the contractual relationship. Collecting this data is mandatory to complete the check-in process. Refusal to provide this data will result in the inability to provide the contracted accommodation service.
Your data will be stored in our database for the legally prescribed years. Please note that your data will be shared with State Security Forces and Bodies by legal obligation. This communication is necessary for the provision of our services. Your data will not be transferred to other third parties unless there is a legal obligation. No international data transfers will be made.
• Sending Commercial Communications and Advertising
By managing your reservation, check-in, participating in company contests, or requesting the use of our hotels' Wi-Fi network, you may be asked for explicit consent to receive commercial communications about our promotions and offers, as well as newsletters at the email address provided by you. Notwithstanding the above, HOVIMA HOTELS may inform Club Hovima members about our promotions and offers based on legitimate interest.
If you accept commercial communications, your contact details may be shared with other companies within HOVIMA HOTELS (Turística Konrad, S.L. and Santa María del Sur, S.A.) for sending commercial communications and promotions related to their own hotel offers. Your data will not be transferred to other third parties unless there is a legal obligation.
UNSUBSCRIBE FROM COMMERCIAL COMMUNICATIONS: If you do not wish to continue receiving information about products and services offered by HOVIMA HOTELS, you can request to be unsubscribed by sending an email with the subject line “UNSUBSCRIBE FROM COMMERCIAL COMMUNICATIONS” to lopd@hovima.com.
• Invoicing
By contracting our services, you expressly consent to the use of your personal data provided to HOVIMA HOTELS for the purpose of managing your invoicing. The legal basis for processing your personal data is the obligation to issue invoices for the delivery of goods and provision of services, as stipulated in Law 58/2003 of December 17, General Tax Law, making the collection and processing of your data mandatory and essential to provide our hotel accommodation services. Your data will be stored in our database for the legally prescribed years in accounting and tax matters. Competent public authorities may access your data, if necessary. This communication is necessary for the provision of our services. Your data will not be transferred to other third parties unless there is a legal obligation. No international data transfers will be made.
• Management of Resumes
If you wish to work at HOVIMA HOTELS, based on our internal policy for collecting resumes, for better organization and centralization of information, curriculum vitae data must be submitted through the portal https://rrhh.hovima.com/trabaja-con-nosotros/account/signup or by email to cv@hovima.com. Please note that resumes sent to other email addresses will be properly deleted from our system. The purpose is to manage your participation in personnel selection processes involving the companies within HOVIMA HOTELS: Turística Konrad, S.L. and Santa María del Sur, S.A. This is based on your express consent accepting the privacy policy or upon receipt acknowledgment.
If your application is successful, your data will become part of your personnel file as a hired employee and will remain with the company for the duration of your employment and, following termination of the employment relationship for any reason, will be retained for the legally prescribed period in labor matters.
If your application is unsuccessful, your data will be retained for a maximum period of 6 months, to be used in future personnel selection processes.
Therefore, in compliance with the data quality principle, please inform us promptly of any changes to your resume data. Also, remember that the data provided should be appropriate, relevant, and not excessive for personnel selection purposes. Therefore, refrain from including unnecessary information in your resume to respect the data quality principle.
Your data may be shared with any of the companies within HOVIMA HOTELS. Please note that your resume may be provided to our external human resources management consultancy to arrange appointments and conduct job interviews to determine if your profile meets our hiring needs.
• Registration in Promotions and Contests
When registering for promotions and contests managed by HOVIMA HOTELS, participants will be asked for explicit consent to receive our promotions and updates at the provided email address, through newsletters and periodic communications. Participants may grant or deny consent and, if granted, may revoke it at any time, as indicated in the “Exercise of Rights” section of this Privacy Policy.
Photographs provided for contests and promotions may be used for publication on our social media and website, as well as in brochures and advertising by HOVIMA HOTELS. Identifying details of winners may also be published on our social media and/or website. This condition is essential for participation in our contests.
Registration for promotions and contests is prohibited for minors who are not duly authorized by their parents or legal guardians.
You can exercise your rights as follows:
If you have any issues regarding the processing of your personal data, you can exercise your rights of access, rectification, erasure, and portability of your data, and limitation or objection to its processing, at any time, by submitting a written request along with an identifying document to the respective Data Controller at HOVIMA HOTELS:
Turística Konrad, S.L. - C/ El Sauce N.º 1, portal 1, Urb. El Madroñal, Fañabé, 38660 Adeje - S/C de Tenerife, or via email to DPO: lopd@hovima.com.
Santa María del Sur, S.A. - Avda. España s/n, CP 38.660 Costa Adeje - S/C de Tenerife, or via email to DPO: lopd@hovima.com.
The Data Controller must respond to your request to exercise your rights within one month from the date of your request. This period may be extended to two months considering the complexity and number of requests. The Data Controller will inform you of any such extensions within one month of receiving the request, explaining the reasons for the delay. If you submit your request electronically, information will be provided electronically whenever possible, unless you request another method of delivery.
If you have not obtained satisfaction in exercising your rights, you may file a complaint with the supervisory authority. You can contact the Spanish Data Protection Agency through the website www.agpd.es.
Modification of these Conditions and Duration
The owner of this website may modify the conditions set forth here at any time, duly publishing them as they appear here, based on their own criteria or motivated by changes in legislation or guidelines from the Spanish Data Protection Agency. The validity of these conditions will apply until they are modified by duly published updates.
Legislation and Jurisdiction
The applicable law governing the content of the website will be Spanish law, and the jurisdiction will be that of the competent Courts and Tribunals in Santa Cruz de Tenerife.
Last modified: March 16, 2023