FAQ HOVIMA Santa María в Kosta Adeje

Yes.

It is open 24 hours.

The cancellation of the reservation can be made through the confirmation email of your reservation through the link “click here to cancel your reservation”.
Remember that the deposits that are charged at the time of booking, in case of cancellation or no show at the hotel, will not be refunded.

● Deposits: The amount is € 80 / unit, and € 150 / unit for stays that go through periods of Christmas, New Year and Easter.
* The pending amount has to be paid at the Check-in.

● Non-Refundable Rate: 100% payment of your stay will be made at the time of booking confirmation through a charge on your credit card. This fee is not entitled to a refund in case of cancellation, modification or no show at the hotel.

Once the reservation is cancelled, you will receive an email confirming the cancellation. Check the inbox and the spam folder.

For changes or extensions of reservations or in case of any other doubt for any of our hotels, please contact the Reservations Department directly through one of these methods:

● e-mail: info@hovima-hotels.com
● Phone: +34 922 797 677/661
● Fax: +34 922 794 221

Within “Contact” you will find all the information you may need.

These drinks are charged directly to your room, not being possible to pay directly at the point of sale. These extras have to be paid at reception, if possible, before the check-out.